My First Online Banking in Romania
Asking for a monthly bank account inquiry in Romania is not stress free. Depending on the bank office operator’s state of happiness you can get it or you can hope to get it. Last time I asked for a bank account status, I got the exclamation: “Oh, that’s too much!” Because I also had a payment order before, the office operator from the bank got angry at me for asking a routine account inquiry for which I pay the bank. But I don’t pay the operator, so that is a major difference.
Anyway, sick of the stress I get working directly with bank people, I thought I might try an online banking service. I know people using different services, but I tried the one from “Banca Transilvania”, called BT24. By the way, do not get any ideas with the 24 in the name, I am not sure yet weather this is really 24 hours available since so far I was not able to login into the system a 3AM and also while trying to get phone support, their Call Center only works from 9 to 19, so the “24″ in the service name I am not sure yet where it comes from.
The process is simple: you get a certificate and then you login into the system. Well … this is the part where I failed. Even thought I am a certified computer programmer that handles keyboard very well and can work with complex software programs, it appears I was not able to enter a stupid user and password in order to login. Or … their system does not work at this moment. Some other stupid fact: their system does not work so far with Windows Vista – as Andrei Crivat mentions here.
I will wait until tomorrow and get back with impressions after getting into the system … “The Online Banking system”. New stuff I am really disappointed so far, it’s no different then the other systems banks in Romania really have to improve.
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